REFUND POLICY
Our Return & Exchange Commitment
At FITZ CLOTHING, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help you with returns and exchanges.
30-Day Return and Exchange Policy
You can return or exchange your items within 30 days from the date of purchase, provided that the items meet the following conditions:
- The items must be in new and unused condition, just as you received them.
- Items must not be washed and should retain all original tags.
- Items must be free from wear, stains, odors, or any condition that would prevent them from being sold as new.
Non-Returnable Items:
- White items, underwear, swimwear (excluding bikini tops) and accessories are considered final sale and cannot be returned or exchanged.
Return and Exchange Instructions:
- Please include your name or order number inside the package to help us process your return quickly.
- Refunds will be issued as merchandise credit at the current selling price.
Important Notes:
- All sale items are final sale and not eligible for return or exchange.
- We reserve the right to refuse returns that do not meet these criteria, including any signs of wear or the presence of strong fragrances.
Thank you for choosing FITZ CLOTHING. If you need any assistance with your return, our customer service team is here to help.